FAQ's
Frequently asked questions

How much is the deposit?
£99
How do I pay the deposit?
By cash, BACS, Online payment service (2% charge of deposit amount)
What time do you need to be in the venue to set up?
Classic party packages (Minimum 45 minutes)
Weddings (Minimum 45minutes-1 hour)
How long does it take you to pack away?
We aim to pack away within 30 minutes
What if I need to cancel?
Cancellations within 30 days of the event will result in the outstanding balance to still be paid. Anything after 31 days will require no other payments to us but you will unfortunately lose your non-refundable deposit.
I have paid my deposit, What happens now?
You will receive a confirmation to confirm your booking via email.
Where are you based?
Southwest discos direct our located in Prestbury, Cheltenham.
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